Your personal data is the most valuable asset we hold. This page transparently sets out how we collect, use, and protect your information.
Welcome to Viptaka BD. This Privacy Policy ("Policy") explains what information we collect from you when you use the Viptaka BD platform, how that information is used, how long it is retained, and how it is kept secure.
We believe privacy is not just a legal obligation — it is a fundamental responsibility to our users. Every service at Viptaka BD is built around this commitment. The trust of millions of users across Bangladesh is our greatest asset.
By registering with or using the Viptaka BD platform, you are considered to have accepted this Privacy Policy. Please read the full policy carefully.
This Privacy Policy is part of our Terms & Conditions linked to and applicable together as a single set of terms. If you have any questions, our support team is always ready to help.
Viptaka BD collects user information through various means. Each piece of data is collected for a specific reason, and no information is gathered beyond what is necessary.
Information provided at registration:
Information collected during verification:
Automatically Collected Information:
We never store your password in plain text — it is kept only in an encrypted hash format.
Viptaka BD uses collected data solely for defined and necessary purposes. No information is sold to third parties for commercial use.
We use your information only for the purposes stated above. Your consent will be obtained before your data is used for any other reason.
Viptaka BD follows the highest industry standards to protect your data. Our server infrastructure operates in compliance with international security standards (ISO 27001).
Data retention periods depend on the type and purpose of the data. In general, data may be retained for up to 5 years after account closure due to legal obligations. After that, data is permanently deleted.
In the event of a security breach, Viptaka BD will notify affected users within 72 hours.
Viptaka BD uses cookies on its website and app. Cookies are small text files stored on your device that help improve the platform's functionality.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.
Viptaka BD never sells or rents your personal information to third parties for commercial purposes. However, in certain limited circumstances, data may be shared with specific third parties:
All of the above third parties operate under our strict confidentiality agreements and are required to use the data they receive solely for specified purposes.
Viptaka BD never shares your information with advertisers or data brokers.
As a Viptaka BD user, you have several important rights over your own data. We fully respect and uphold these rights.
You can request to see what information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you can request that your data be deleted.
You can request that the use of your data be restricted to specific purposes.
The ability to export your data in a machine-readable format.
You can withdraw your consent to data processing at any time.
To exercise these rights, please contact our customer support. We typically process your request within 30 business days.
Viptaka BD's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors.
If you become aware that a minor is using Viptaka BD, please notify our support team.
Viptaka BD reserves the right to update this Privacy Policy at any time as needed. However, users will be notified before any significant changes take effect.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team.
Your privacy is our highest priority. Viptaka BD is always by your side and committed to keeping your data safe.
We follow internationally recognized technologies and processes to keep your data secure.
Every data transmission from your device to our servers is secured with 256-bit AES encryption. No one can intercept or read your data in transit.
We only collect the information that is genuinely necessary to provide our services. We consciously avoid gathering excessive or unnecessary data.
Independent third-party security experts conduct regular audits of our systems. Penetration testing is carried out on a quarterly basis.
A strict KYC process ensures that every account belongs to a real person, protecting your account from unauthorized use.
Two-factor verification (2FA) adds an extra layer of security to your account. Even if your password is compromised, your account remains protected.
You will be immediately notified via SMS or push notification if any suspicious login or unusual activity is detected on your account.